Frequently Asked Questions

"How do I get from the San Jose del Cabo (SJD) airport to the resort?"

For transportation to and from the airport, please click on Airport Transportation. We only offer safe, reliable and efficient private transportation that will take you directly from the airport to the resort, without unnecessary stops. We do not offer a "shuttle".

"Are you travel agents?"

We are owners at Estancia and operate the Independent Owners Rental Program at Estancia and it's sister resorts. When we can't be there, we want to share our luxury villas with guests like you who are looking for a memorable experience, great rates and personal service.

"May I use my credit card?"

Yes, you may. We accept VISA, MasterCard and Discover Card.

"Are passports required to visit Mexico?"

YES. U.S. citizens traveling to Canada, Mexico, the Caribbean, and Bermuda who have applied for but not yet received passports can nevertheless temporarily enter and depart from the United States by air with a government issued photo identification and Department of State official proof of application for a passport expired September 30, 2007. Official proof of a U.S. passport application is required and can be obtained at http://travel.state.gov/.

Married women also need to take either their marriage license or affidavit of same to verify their name change from the name shown on the birth certificate.

U.S. citizens boarding flights to Mexico should be prepared to present one of these documents as proof of U.S. citizenship, along with photo identification. Driver's permits, voter registration cards, affidavits and similar documents are not sufficient to prove citizenship for readmission into the United States.

For more information check with your airline or visit the U.S. Department of State Web site.

"What are the regulations for children under 18 years old traveling to Mexico?"

IMPORTANT! If you are a lone parent or will be traveling with your children but without your spouse, or you are under 18 years old traveling alone, special paperwork is required.

• If you are a single parent, or if your spouse will not be traveling with you and your children for whatever reason, you must get a notarized letter from the absent parent, giving consent for the child or children to be traveling with one parent absent.
• If you are a widow or widower, you will need to write a letter to explain this and get it and a copy of the death certificate notarized. Carry both of these documents with you when you travel.
• If you are estranged from your spouse, and you are the legal guardian of your child/children, you can take a copy of the court order (original only, no copies) with you, and this will suffice to get into Mexico.
• If you are under 18 years old and want to travel to Mexico without your parents, you will need to carry with you a notarized letter of consent signed by both parents.
• For more information check with your airline or visit the U.S. Department of State Web site.

"Is Internet access available at Villa La Estancia?"

Yes, suites have both wireless or wired internet.  Additionally, there is an internet cafe and deli located on the property.

"Are there hairdryers in the Suites?"

In most cases.  Check the amenities section of the particular unit you are interested in.

"Is the water at Villa La Estancia safe to drink?"

Yes. Villa La Estancia Cabo has its own de-salinization plant on-site. The purified tap water flows through the faucets in all the Suites.

"What's the electric current at Villa La Estancia?"

Just like in the U.S. 120V, 60Hz. Your appliances, chargers, etc. will work fine.

"Does Villa La Estancia have an on-site Doctor?"

Yes, the doctor's clinic is located on-site with an English speaking doctor open 24 hours a day. In addition, a hospital is 5 minutes away from the resort, and there is ambulance service.

"Is tipping typical at Villa La Estancia?"

Although not required, the resort staff works hard to make your stay a pleasant one, and they appreciate gratuities.

"Are safe deposit boxes available?"

Yes, they are in the Suites.

"How can I get more information about Cabo San Lucas and the surrounding area?"

We privde a comprehensive personal insiders guide to Cabo and select restuarants with every reservation.